Areas of expertise
/ Mediation & conflict resolution
/ Training & facilitation
/ Complaints handling & resolution
/ Public disputes
/ Regional issues
/ Local government
/ Disaster planning
/ Board support & advice
Director – Governance and Mediation
Emma is a trained lawyer and nationally accredited mediator with almost 20 years experience in the local government sector. She has gained valuable experience in Sydney, the United Kingdom, and regional New South Wales.
Over this time she has specialised in providing legal, governance and conflict resolution services. Emma has an established reputation for her professional approach and practical and quality advice. She is also known for her calm and empathetic qualities and excellent facilitation skills.
After joining Locale over eight years ago as a Director, Emma has worked on a wide variety of projects which cover many different local government functions and operations. She is a nominated conduct reviewer for numerous local councils across northern New South Wales and undertakes reviews under the Code of Conduct about alleged misconduct by elected officials and council staff.
Previously, Emma held a senior manager position at a large coastal and regional council (being Shoalhaven City Council) where she successfully established an in- house legal area to service council’s legal needs and managed the records and information areas. At the City of Sydney, Emma provided legal advice on a range of planning and contractual matters.
She has extensive experience on issues which typically occur in regional areas and is passionate about helping others solve problems and work together for the benefit of their community. Emma is also an avid community volunteer and has held various leadership positions on community boards and organisations.
Emma provides workplace, community and public dispute resolution services, facilitation and governance services including bespoke training programs to her local council and not for profit clients. She is the founder of Locale Learning – a new online learning platform for councillors.
Nationally Accredited Mediator – Resolution Institute – 2015
Admitted Solicitor, Supreme Court of NSW – 2001 to 30 June 2020
Bachelor of Commerce/LLB, Macquarie University – 2000
Appointments and Memberships
Current Member of the Resolution Institute
Independent Conduct Reviewer for multiple local councils in NSW
Director – Coffs Harbour Support Services